Consumer Protection Councils
The Consumer Protection Act, 1986 provides better protection to the interest of consumers. To achieve the objective of the Act Central and State protections councils are formed under the Act. Such councils helps the consumers and act in the interest of consumers. The Consumer Protection Councils set up at national and state levels (Section 6 of Consumer Protection Act).
The Consumer Protection Act has established Consumer Protection Councils at the Central and State levels for protecting consumer’s interest and spreading awareness. The objects of the Councils, as per the Act, shall be to promote and protect the rights of the consumers such as:
- protection from marketing hazardous goods and services.
- informed about the quality, quantity, potency, purity, standard and price of goods or services,
- as to protect the consumer against unfair trade practices;
- access to a variety of goods and also services at competitive prices;
- The right to heard
- to be assured that consumer’s interests receives due consideration
- The right to seek redressal against unfair trade practices or also restrictive trade practices or also unscrupulous exploitation of consumers and
- The right to consumer education.
Central Protection council
The Consumer Protection Act gives the powers to the Central Government to establish a Central Consumer Protection Council. It consists of a chairman and such number of official and also non- official members. The chairman of council is minister in charge of central government. Under the Consumer Protection Council Rules 1987, the membership of the Council is restricted to 150 members. Such 150 members includes the Central Minister in charge of Consumer Affairs as the Chairman. The term of the Council is three years. The central government may also constitute a standing working group from members of council to monitor the implementation of the recommendations of the Council. The Council shall at least meet once in a year.
State Consumer Protection Council
The Consumer Protection Act gives the powers to the State Government to establish a State Consumer Protection Council. It consists of a chairman and such number of official and also non- official and also members ten nominees of the Central Government.. The chairman of council is minister in charge of State government. The State Council shall at least meet once in a year.
District Consumer Protection Council
In order to promote and protect the rights of consumers, within the district, the Consumer Protection Act, provides for the establishment of a District Consumer Protection Council in every district. It shall consist Chairman and also such number of other official and also non-official members representing such interests of consumer. It shall at least meet once in a year. The Chairman shall decide the time and place of the meeting.